Support

Contact Pixrain Limited

Email support@pixrain.com for help with Ice. Include your app version, iOS version, and the steps that led to the problem. Do not include API keys, account numbers, statements, or screenshots containing personal financial details.

For TestFlight builds, you can also send feedback through TestFlight. We cannot promise a fixed response time.

Your records

Your data is stored in your Ice account. You can manually export or import a profile in Files. Removing the app can remove local accounting data. Wallet import supports only eligible records offered by Apple’s picker; it does not provide universal access to every card in Wallet.

Privacy

Read the Ice privacy policy. For privacy requests, use the same support address.